Selected Research Projects

For a full list of my projects and publications, please email me at yw498@scarletmail.rutgers.edu to request a C.V.

Examining the Effects of Cognitive Authority and Peer Advice on Web Information Interactions (Project Co-leader), Spring 2017-ongoing

Individuals’ Web search behavior can be influenced by a number of factors such as features and functions of a search engine as well as search education. In contrast to the long-lasting attention to the algorithm and interface dimensions of search, the potential effects of user education on search behavior have been understudied. We ran a three-session field-lab-combined study to examine the effects of user education from two sources – peer advice and cognitive authority. We also tested if these behavioral effects lasted for a short period of time when the explicit search tips were removed. This research has implications for the design of Web search interventions that can improve search behaviors and outcomes.

Manuscripts & Publications:

Liu, J., Wang, Y., Mandal, S., & Shah, C. (In Press). Exploring the immediate and short-term effects of peer advice and cognitive authority on Web search behavior. To be published in Information Processing & Management. [Journal article][HIB][HCI] 

Wang, Y., Liu, J., Mandal, S., & Shah, C. (2018). Persuasion by peer or expert for Web search. In Proceedings of ACM Conference on Computer Supported Cooperative Work (CSCW). November, 2018. [Conference poster][HIB][HCI]

Wang, Y., Liu, J., Mandal, S., & Shah, C. (2017). Search successes and failures in query segments and search tasks: A field study. In Proceedings of the Association for Information Science and Technology Annual Meeting, 54(1), 436-445. [Conference paper][HIB][IIR]

Success and Failures in Information Seeking Episodes (Project Leader), Spring 2016- Spring 2018

People constantly face obstacles and failures in various types of information seeking episodes. These are often attributed to either the information seeker or the system/service being used for finding information. What is often ignored in such investigations is the context of the tasks that trigger information seeking or the strategies being used by the information seeker. A careful examination of the links between information seeking barriers and outcomes is needed. In this project, we look at where and why information seeking episodes succeed or fail, and how those successes/failures relate to the greater context of the tasks, the strategies/methods people employ, and the barriers/challenges they encounter.

Publications:

Wang, Y., & Shah, C. (2017). Investigating failures in information seeking episodes. Aslib Journal of Information Management, 69(4), 441-459. [Journal article][HIB]

Wang, Y., Sarkar, S., & Shah, C. (2018). Juggling with information sources, task type, and information quality. In Proceedings of the 2018 SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), 3, 82-91. [Conference paper][HIB][IIR]

Sarkar, S., Wang, Y., & Shah, C. (2017). Investigating relations of information seeking outcomes to the selection and use of information sources. In Proceedings of the Association for Information Science and Technology Annual Meeting, 54(1), 347-356. [Conference paper][HIB][IIR] 

Wang, Y., Sarkar, S., & Shah, C. (2017). Investigating information seekers’ selection of interpersonal and impersonal sources. In Proceedings of the 2017 SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), 353-356. [Conference short paper][HIB][IIR]

Wang, Y., & Shah, C. (2016). Exploring support for the unconquerable barriers in information seeking. In Proceedings of the Association for Information Science and Technology Annual Meeting, 53(1). [Conference poster][HIB]