I completed my Ph.D. studies in information science at Rutgers University. Broadly, I focus on users’ interactions and experiences with information systems, particularly the barriers they face. I use a range of qualitative and quantitative methods in both data collection and analysis such as lab and remote user studies, in-depth interviews, online diaries, questionnaires, statistical analyses, and qualitative thematic analysis.

My dissertation research examined the effects of study settings (laboratory vs. field) and task authenticity (authentic vs. simulated) on users’ web searching and browsing behaviors. This research informed future user research design for ideal settings & tasks. Results from this project have been published in the Journal of the Association for Information Science and Technology.